KAMPALA: Stanbic Bank Uganda has unveiled a new campaign, “Kikole Ku Speedii.”
aimed at making banking services faster, simpler, and more convenient for its clients
and customers.
Speaking at the launch, Head of Personal Banking Israel Arinaitwe said the initiative
marks a shift from traditional banking processes to a more affordable, efficient, digital
experience.“We are moving from an era of paperwork and patience to one of speed and
convenience,” he said, noting that the campaign aligns with the bank’s purpose:
‘Uganda is our home, we drive her growth,’ and also complements the government’s goal
for a Tenfold GDP growth by 2040.
The campaign focuses on three key areas: easy account opening, seamless
transactions, and faster access to credit. Customers can now open accounts within
minutes using a national ID, carry out transactions digitally, and access loans of up to
UGX 350 million more quickly through the bank’s online platforms.
Arinaitwe said through its Positive Impact Agenda, the bank remains committed to
supporting women, youth, and farmers, while advancing its five strategic pillars:
financial inclusion, job creation, infrastructure development, climate resilience, and
corporate philanthropy.
“This initiative comes in a special year as Stanbic marks 35 years of supporting
Uganda’s socio-economic transformation, backed by our parent company, Standard
Bank Group,” he said.
Head of Digital Banking, Yvone Namutosi, said the innovations are based on customer
feedback and are designed to address everyday banking challenges and common pain-
points.“Our platforms go beyond just banking. Customers can now access services such as
bank statements, embassy letters, and other documents instantly from their phone sat
no cost,” she said.
To mark the launch, the bank also introduced interest-free loans of up to UGX 5 million
for new customers using its digital channels.
Meanwhile, Head of Affluent Banking Arthur Kiwanuka said, “By incorporating Stanbic
Apps, we are also enhancing our hybrid model for affluent clients, combining 24/7 self-
service convenience with personalized digital tools and in-person interactions.”
He said the digital transformation extends across the bank’s entire ecosystem, including
branch upgrades and enhanced card services.
“Our goal is simple: a branch visit should be a matter of choice, not necessity. We want
customers to walk into a branch only when it truly matters, not because they have no
alternative,” he said.
Kiwanuka added that the bank is rolling out self-service machines to reduce the need
for branch visits. These machines enable customers to make deposits, withdrawals,
forex exchanges, and other transactions.